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Engage students with a Whatsapp Business Platform account

Reach and engage prospects globally where they want to communicate with a WhatsApp Business Platform account built for education institutions

WhatsApp Business Platform conversation
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Better engagement

Cut through inbox noise, WhatsApp averages a 4x higher read rate than email which means your messages actually get seen.

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Reach students everywhere

WhatsApp is the most popular messaging app in many countries, allowing you to reach more students in more markets.

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Nurture at scale

Leverage automation and AI to keep every prospect engaged throughout the entire student journey.

The WhatsApp toolkit to move students from awareness to enrolment

Targeted WhatsApp broadcasts

Segment your list by market, course, or application stage, then send personalised template messages that read like they were written for one person, not ten thousand.

WhatsApp Broadcast

Make engagement easy

Send interactive clickable messages like list messages and reply buttons give students a clear call to action to improve engagement.

Clickable WhatsApp messages

Reply in seconds

Manage enquiries, and use automations and AI to support when your team is offline, so no student is left waiting while your competitor is responding.

One on one messaging

Set the journey on autopilot

Nurture your audience with welcome sequences, document reminders, and deadline alerts to keep you top of mind from first enquiry to enrolment.

WhatsApp automations

Speak every student's language

Overcome language barriers with auto-translation to handle enquiries from every market you recruit in, without needing a native speaker in every region.

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The entire journey captured in one place

Connect the entire student journey with Sinorbis profile. Every message sits in a single profile alongside the student's activity on your other channels, so anyone who picks up the conversation already has the context.

Sinorbis Profile

Every WhatsApp enquiry, pre-qualified before your team sees it

Convalto's AI Agent handles the questions students ask most, in real time, in multiple languages. When a conversation needs a human, the AI Agent hands off seamlessly to your team.

Sinorbis WhatsApp AI agent

WhatsApp is powerful on its own. It's even better when connected with the rest of your tools

Connect WhatsApp to your existing CRM and marketing stack giving you a complete picture of the student journey across all your channels. This includes detailed campaign attribution from WhatsApp, WeChat combined with other digital and offline touchpoints.

See all integrations ->
  • HubSpot
  • Salesforce
  • WeChat
  • QS
  • Zoom
  • Marketo
  • Microsoft Dynamics 365
  • Oracle Eloqua

Leverage WhatsApp across the entire student journey

Marketing

Grow your base with Click-to-WhatsApp ads and run broadcast campaigns to progress leads through the funnel. Promote events and webinars on WhatsApp to increase registrations and engagement.

Learn how CONVALTO helps marketing teams ->
WhatsApp for marketing teams

Recruitment

Pre-qualify leads so you prioritise the right students, route leads to the right reps, answer enquiries with speed and precision, and manage agent communication all from one place.

Learn how CONVALTO helps recruitment teams ->
WhatsApp for recruitment teams

Conversion

Improve student yield and move faster than the competition with timely reminders and highly personalised one on one conversations that land where students actually look.

Learn how CONVALTO helps China teams ->
WhatsApp for conversion teams

WhatsApp expertise and support when you need it

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WhatsApp Business API Account creation

We handle the setup, compliance, and onboarding, so you're ready to message students from day one.

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Omnichannel strategy

Our specialists map the student journey across every global channel and build a connected messaging strategy designed to drive engagement at every stage of the funnel.

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Build your WhatsApp audience

We run Click to WhatsApp ads to reach more students and grow your contact base.

Ready to start engaging students with WhatsApp?

Frequently asked questions

What is a WhatsApp Business Platform?

The WhatsApp Business Platform is the version of WhatsApp built for medium and large organisations to message people at scale, it is also known as the WhatsApp Business API. Unlike the personal app and the free WhatsApp Business app, it is not an app at all, it is a collection of APIs that businesses connect to. You access it through an approved provider, like Sinorbis, who provides you a platform to use it rather than a download on the app store

WhatsApp Business account vs WhatsApp Business Platform

The WhatsApp Business account (the free app) is a standalone phone app for small teams with limited features, while the WhatsApp Business Platform that lets larger organisations automate, integrate, and message at scale.

Is WhatsApp marketing compliant with privacy and data rules?

Yes, provided you have each student's explicit opt-in before messaging them, which WhatsApp requires by design. Students must actively choose to receive messages, through a Click-to-WhatsApp ad, a website widget, or a QR code, and every message is end-to-end encrypted. Students can also opt-out at any time which will prevent them from receiving future communication from your organisation.


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